2026-09-21
Recently, a customer from Saudi Arabia purchased an ice cream vending machine from Haloo and plans to deploy it in shopping centers for unmanned ice cream sales.
For overseas customers, purchasing vending machines is not only about purchasing equipment, but also about paying attention to whether the machines meet the actual application scenarios, as well as the final state before production, assembly, and shipment. Therefore, in this cooperation, the customer not only pays attention to the machine itself, but also attaches great importance to production progress and confirmation before shipment.
Flexible Adaptation to Shopping Mall Scenarios, Creating Convenient Consumer Experiences
The customer chose the Haloo transparent display ice cream vending machine this time. The equipment adopts an ice cream themed exterior design, combined with self-service purchasing and automatic production modes, suitable for commercial scenarios such as shopping centers and commercial complexes.
Consumers can independently complete the operation through the device, and the machine automatically completes the ice cream making and cup making, with a single cup making time of about 18 seconds, which helps meet daily fast-paced consumption needs.
The raw material capacity of the equipment is about 15L, and it also supports automatic cleaning function, which not only meets the sales function but also takes into account the convenience of daily commercial operation.
Overseas Procurement, Production Progress Is Equally Important
Due to the inability of overseas customers to follow up on production on-site in Chinese factories for a long time, the current stage of the equipment and whether the final effect meets expectations are issues that customers are concerned about.
In this order, Haloo continuously synchronizes machine progress with customers through pictures and production videos. From the appearance of the equipment to the assembly of the entire machine, customers can have a more intuitive understanding of the order status.
After confirming the preliminary production situation, the Saudi customer further requested to view the fully assembled equipment and final testing video in order to confirm the machine status before shipment.
This procedural communication can reduce information gaps in cross-border procurement and facilitate customers to arrange subsequent transportation and site preparation in advance.
Complete Complete Machine Confirmation Before Shipment to Reduce Delivery Uncertainty
For ice cream vending machines, completing production does not mean the entire delivery process is over. The equipment still needs to undergo complete assembly, functional inspection, and final testing to confirm that it has reached the shipping status.
Haloo promotes the assembly of the entire machine according to customer requirements and allows customers to remotely understand the final condition of the equipment through testing videos.
For overseas customers who cannot personally inspect the goods at the factory, this method allows them to see the complete equipment before the machine is shipped and prepare in advance for subsequent equipment installation and use.
From Equipment Manufacturing to Project Delivery
Although the Saudi client only purchased one ice cream vending machine this time, the entire cooperation process covered multiple aspects such as scene matching, equipment production, progress feedback, whole machine assembly, and pre shipment testing.
For overseas buyers, when choosing Ice Cream Vending Machine, in addition to focusing on equipment configuration, they also need to pay attention to whether the supplier can provide clear production follow-up and delivery support.
Haloo continuously synchronizes production status and completes complete machine confirmation before shipment, helping Saudi customers to have a clearer understanding of equipment delivery progress and prepare for the subsequent use of machines in shopping centers.
